Kampala, Uganda – October 2024 – Pearl of Africa Hotel, one of Uganda’s leading luxury establishments, is expanding its team and inviting applications from passionate and experienced individuals who are eager to excel in the hospitality industry. A range of positions is open for those who are ready to deliver outstanding service in a dynamic, world-class environment.
Open Positions and Key Details:
1. HR Staff
Responsibilities: Assist in recruitment, employee relations, training, and general HR operations.
Requirements: Background in human resources, strong interpersonal skills.
2. Front Office Manager
Responsibilities: Oversee front desk operations, ensure guest satisfaction, manage reservations, train staff.
Requirements: 3+ years in a supervisory role in a luxury hotel, strong leadership, proficiency in hotel management software.
3. Reception Staff (2 positions)
Responsibilities: Welcome guests, manage check-in/out, assist with inquiries, provide exceptional service.
Requirements: Experience in hospitality, excellent customer service, familiarity with hotel booking systems.
4. Housekeeping Supervisor
Responsibilities: Supervise housekeeping, maintain cleanliness standards, manage inventory, ensure guest rooms and public areas meet hotel standards.
Requirements: 2+ years in housekeeping, leadership skills, attention to detail.
5. Chief Engineer
Responsibilities: Oversee hotel maintenance, manage repairs, supervise engineering team, ensure safety.
Requirements: Degree in engineering or technical certification, 5+ years in a hotel setting, strong problem-solving skills.
6. Waitresses (6 positions)
Responsibilities: Serve guests, take orders, deliver food/beverages, maintain a friendly atmosphere.
Requirements: Previous customer service experience, strong communication skills, professional appearance.
7. Laundry Operator
Responsibilities: Operate laundry machinery, maintain cleanliness, ensure high standards for linens and uniforms.
Requirements: Experience in laundry operations preferred.
8. Housekeeping Staff
Responsibilities: Clean guest rooms and public areas, restock supplies, uphold cleanliness standards.
Requirements: Attention to detail, reliability, ability to work independently.
9. Electrician
Responsibilities: Maintain and repair hotel electrical systems, troubleshoot issues, ensure safety standards.
Requirements: Certified electrician with experience in a hospitality setting.
10. Plumber
Responsibilities: Perform plumbing repairs, maintain water systems, address guest requests promptly.
Requirements: Certified plumber with hotel or large facility experience.
11. IT Specialist
Responsibilities: Oversee hotel IT systems, provide tech support, ensure smooth operation of technology.
Requirements: Degree in IT or related field, experience with hotel technology systems.
12. Cashier
Responsibilities: Handle guest transactions, manage cash drawer, provide excellent customer service.
Requirements: Experience in cash handling, customer service.
13. Bar Attendant
Responsibilities: Prepare and serve drinks, maintain a welcoming bar environment, ensure guest satisfaction.
Requirements: Experience in bar service, knowledge of beverages.
14. Security Personnel
Responsibilities: Monitor hotel premises, oversee CCTV operations, ensure a safe environment for guests and staff.
Requirements: Background in security, attention to detail, familiarity with security systems.
15. Gym Supervisor
Responsibilities: Oversee gym area, assist guests with equipment, maintain gym standards.
Requirements: Experience in fitness or gym management, strong customer service skills.
16. Spa Specialist
Responsibilities: Provide spa services, maintain a relaxing atmosphere, ensure client satisfaction.
Requirements: Certified in spa services, prior experience in a luxury spa setting.
Application Process:
Interested candidates are invited to submit their CVs and cover letters to [email protected] or [email protected], or via WhatsApp at +256 702 060906. Please mention the position you are applying for in the subject line.
Application Deadline: October 15th, 2024
